Communicating with A Person who is Deaf or Hard of Hearing

Tips on Communicating with

A Person who is Deaf or Hard of Hearing

· Look directly at the person while speaking

· Speak slowly and clearly; but do not exaggerate and/or overemphasize words.

· Body language and facial expression are important factors in communication try to use both

· Try to maintain eye contact. Eye contact helps convey the feeling of direct communication. If an interpreter is present, continue to talk directly to the deaf person who can turn to the interpreter if the need arises.

· Try to re-phrase a thought rather than repeating the same words. If the person doesn’t understand you, try to restate the sentence.

· Getting the message across is more important than the medium used – don’t be embarrassed about communicating with paper and pencil.

Notes: Property of the disABILITIES Awareness Program of The Ottawa Hospital Rehabilitation Centre