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The Top 3 Questions To Ask Your Freight Forwarder Company

Apr 1st 2019 at 12:13 AM

The export/import business is ripe with the opportunity, and there are plenty of the newcomers to trade eager to get the feet wet. However, most of them focus on manufacturing and supply side of equation without giving much thought to the logistics.


The experience and quality of the freight forwarder will break or make the entire deal. With that in the mind, we are going to look at some of the very essential questions that you must ask the particular freight forwarder before signing on dotted line:


How much of experience do you have?: This is the very first question that you need to ask to the shipping company. Ask yourself if you would be happy to trust the shipping company that has little or no experience. As well as checking for how long your particular chosen freight forwarder has been in the business, it is also worth checking how much of the experience they have that is relevant to what you wish to actually ship.


What is the limit of your services?: Some of the freight forwarders only see to air or the sea portion of the cargo's journey for the Dangerous Goods Services. You may save a bit of the money on the services in this particular case, but you will quickly make up for that in the extra charges and the headaches when you have to arrange the onward shipping once shipment reaches the destination country. Do not be afraid to ask if they are able to arrange the final leg of the cargo’s journey – be it by the rail or road.


Can you help me with customs clearance?: In this age and daThe above-mentioned are some of the major questions that you must ask your shipping company. Some shippers prefer to get the cargo to the destination as soon as possible, while the others prefer a more affordable optiony, being able to track any of the shipment you are waiting for is a must. The same applies to international door to door shipping industry. An increasing number of the freight forwarders are going digital and offering the 24*7 track and trace service for where the cargo should be a basic feature. With the tracking service, you may better plan the logistical needs and gives you a heads up for the alternative plan if things go wrong. This gives you the peace of mind and ensures that you fulfill the commitment to the providers and the clients along the supply chain.


The above-mentioned are some of the major questions that you must ask your shipping company. Some shippers prefer to get the cargo to the destination as soon as possible, while the others prefer a more affordable option. Make sure to let the particular freight forwarder know what the set priorities are. Contact someone who is highly experienced and has a good customer base.






















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