IM faceplate help | help
Welcome to the help center!
IM faceplate is a large and rapidly growing community. We appreciate every effort that you can make to solve your issue on your own by reading the help articles and FAQs that we provide on this page. By taking a few minutes to look for an answer to your problem, you help to greatly reduce support times, which will benefit you should you ever need to contact our support center.
After trying to solve your issue, if you still require additional support, please contact our support center from the link at the bottom of this page. Reply times are typically less than 24 hours, although it can be longer during times of high volume as well as on weekends and holidays. Thanks in advance for your patience :)
After trying to solve your issue, if you still require additional support, please contact our support center from the link at the bottom of this page. Reply times are typically less than 24 hours, although it can be longer during times of high volume as well as on weekends and holidays. Thanks in advance for your patience :)
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Help Videos
- Benefit from the ads on your faceplate with adzly ... it only takes a minute!
EVERY member of IM faceplate needs to setup their adzly account ... here's how.
Added: Dec 10th 2010 at 12:51 PM · 53207 views · 61 comments · 84 likes · read the article - Getting the most from IM faceplate is really quite easy
Are you getting the most from IM faceplate? It only takes a few minutes to really take advantage of all the great features ... see for yourself!
Added: Aug 6th 2010 at 11:35 AM · 20713 views · 105 comments · 64 likes · read the article - New here? There are 3 things you need to do
The 3 most important things that you MUST do when first getting started.
Added: Jul 3rd 2010 at 2:47 PM · 24177 views · 74 comments · 104 likes · read the article - Setting up your faceplate
A detailed breakdown of creating your faceplate and maximizing everything it has to offer.
Added: Jul 5th 2010 at 1:35 PM · 17817 views · 46 comments · 45 likes · read the article - Why should I go PRO?
If you really want to increase your exposure and take your online presence to the next level, then you should really look into the PRO upgrade. The benefits far outweigh the small cost ... as you will see!
Added: Jul 1st 2010 at 2:48 AM · 13911 views · 59 comments · 65 likes · read the article - How do I earn facepoints?
What are facepoints and how do you earn them? It's actually really easy!
Added: Jul 1st 2010 at 12:53 AM · 73984 views · 306 comments · 325 likes · read the article - How is "my popularity" calculated?
A quick explanation of how we calculate your popularity in IMfaceplate
Added: Jun 30th 2010 at 10:52 PM · 37244 views · 203 comments · 215 likes · read the article
Can't find your answer? Contact our support center below.
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Click here to be taken to our support center
Please allow up to 72 hours for a reply. Reply times may be longer during high volume as well as on weekends and holidays. Thanks for your patience.