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Why’s Everyone Migrating to Unified Communication?

Mar 31st 2015 at 11:35 PM

The edge of today’s communication is UC, AKA Unified Communications. As UC steers into future, it gets more complex. To derive maximum value from UC, businesses are turning towards cloud computing. Following are some of the reasons why firms see cloud based UC as their savior.

1) User Supremacy

Users need advanced technology which conventional systems often fail to provide. New tools have rendered older ones obsolete and now companies use ones that keep customers, partners and collaborators up to date. Cloud-based computing gives user the power she needs. Now a user can access any communication channel, regardless of location.

2) Cost and Complexity Cutting

UC doesn’t only reduce costs; it also simplifies the complex system of communication. Old ways create a complex environment and challenges the management. And as I mentioned, it was also expensive. But UC model has revamped the communication structure with lower operating costs and minimum investments, making it a viable alternative.

3) Universal Online Management

Just about anything you can name is now online. And now that users are empowered with UC, it is also easier to manage, control and improve. Effective management is backbone of strong businesses and with online portals, it has never been stronger.

A great example of an online portal is MyOfficeSuite™ that lets customers manage all their OfficeSuite® UC services in one intuitive, mobile-responsive dashboard.

4) Minimum to No Downtime

Downtime is the biggest concern of all businesses. Firms as well as individuals wish for zero downtime because disruption in communication can spell disasters for national economy, let alone a business’. With cloud-based and VoIP terminations communications, the downtime becomes virtually zero. No more worries.

5) Faster and Cheaper

Fast, cheap and advanced access is also an increasing trend in communication. Users want greater functionality and unified communications gives them just that – access to a myriad of technological apps and features. Phoning, messaging and conferencing are all integrated in UC, giving him ease of usage and better mobility.

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