PABX or private automatic branch exchange is a phenomenal innovation in technology, which has taken the telecom world by storm. It is now much easier to connect calls, multiple calls and do many things with telephones that were unimaginable a decade ago.
Started as ‘PBX’ or private branch exchange, the whole system was operated manually, by people called as telecom operators. This is a system wherein a motherboard connects the calls received by it. Now, with the advancement in the system and overall changes in the way telecom sector is operating, one can do this automatically, therefore, the letter ‘A’ in-between PBX, making it PABX. PABX is a ‘private’ network. So they are developed, installed and also managed by private firms only.
There are some wonderful things one can do with PABX. Take, for instance, the call centres, which operate on higher level PABX systems. There are some thousands of Tele callers connecting to one single PABX system and operating like clockwork. Any small technical hitches, which are so rare these days, are handled by the expert support that comes with every PABX installation.
Though PABX is mostly the same throughout, the technicality and the software involved depends upon the organisation for which it is built. So many firms supply bespoke PABX systems, cabling and paraphernalia that goes with it, to support in its installation.
PABX is usually, developed, integrated and installed successfully, by IT and telecom firms. Since this whole business is an ongoing one, it cannot proceed without a support system or back-up. That is why; the customer care services are very pronounced and available at all the times for their clients.
PABX cables now come with not just traditional voice communications alone, but the internet access too. So the whole network is handled by one single enterprise, which can take care of maintenance and troubleshooting operations too.
It is essential for organizations to pick out PABX providers, who can provide an outstanding support whenever you face a problem with the network. There are firms which provide different kinds of support system, like on-the-job support and remote help, in the form of telephonic communications. Only the best PABX solution provider will be able to give you the satisfaction you require for your communications.
The internet and faster communication are two aspects which one cannot do without, in today’s competitive world. A business house cannot exist without these lifelines. So PABX solutions are the best way to establish and maintain good communications at all levels.
About The Author:
COMMit is one of the IT service leading companies in UAE; it is a service based company that provides solution for IT sector. It is founded in 2002 in Dubai having more than 10 years of experience & expertise in the field of IT & Telecom solutions. They offer their service in various sectors like Hospitality, Health, and Construction etc. and have delivered more than a 1000 projects within the UAE.