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Xicom Technologies has become a leading name in the world of Custom Mobile Application Development Services. The company has had a commendable experience in offering robust and completely scalable mobile applications that can function perfectly across multiple mobile platforms. Key mobile operating systems focused by Xicom include Android, iOS, Windows Mobile Phone & amp, HTML.
Xicom Technologies | xicom Plethora of devices blurs the focus!
1 year ago

Mobile Utilities Apps- What makes them so important for business profits?

Sep 22nd 2015 at 5:27 AM

The utilities industry is facing a stream of questions related to expansion of consumer access to product information and handling cost uncertainties.

Luckily, we have contemporary technologies which allow the utility companies to enter into the ever evolving market for a greater outreach. As the owner of a renowned Mobile Application Development Company, you can generate maximum revenue via creation of mobile utilities apps. Continue reading this post as I'll cover some of the most vital reasons behind the immeasurable success of the mobile utilities apps. So, let's dive into the world of mobile utilities apps.


Understanding the need for utilities apps

With the utilities companies lacking the flexibility of interacting with their customers; it becomes essential to develop apps that can easily address the issue with guaranteed satisfaction level. Such apps enable the utility companies to work on continuous improvement and optimization of workflow that includes time management and removal of unnecessary costs.


Now, let's have a look at some of the most critical advantages associated with Mobile Utilities Apps


  1. A visible growth in the employees' morale - Unlike the amount of stress attached to the traditional billing system, the utilities apps offer customers a hassle-free means of getting their issues resolved by the customer service representatives. Hence, the mobile utilities apps play a pivotal role in improving employee morale and the customer service representatives are no longer considered as the 'bad guys'.
  2. A viable means of offering real-time information to your consumers - As the owner of a Utilities company, you can get on with using a mobile utilities app for providing real-time information to your customers, saving them from the worries of viewing the official website for keeping a check over their monthly bill. By simply viewing the app, customers would be able to grab a detailed understanding of their bill. If you own an electricity company, then a utilities app would enable you to empower your customers via creation of a transparent image of their total energy rates and overall usage.
  3. A noticeable decrease in bad debt and write-offs - It is the existence of prepaid accounts that the financial risk for utilities gets decreased by a considerable level. The main reason for this is that the customers are always interested in paying for electricity way before using it and the utilities aren't competent enough in collecting payments for the services that have already been delivered to the customers.
  4. An improved customer satisfaction - Consumers who prefer not to delay in paying their bills have hugely benefited from their prepaid accounts. The utilities apps have offered them complete control over the frequency amount associated with their payments in addition to the flexibility of accessing complete details about the usage. All these features have greatly helped in effective management of the energy costs. If you have a look at the surveys, you'll find a higher level of satisfaction among the consumers who own a prepaid account.
  5. An improved cash flow - Under the situations wherein the utilities company is able to receive a hefty income, it also grabs the potential of owning the resources that are required for paying all the dues without falling into any debt. Some of the large-scale utilities have also chosen to invest an extra amount of cash for assuring a consistent growth in the income and fight the ever-increasing cost of electricity.



Mobile Utilities apps have also ensured a remarkable improvement in the service quality, thereby prompting the consumers to undertake multiple transactions in the most comfortable manner. Hope the insights offered in this post would aid you in affirming the long-term success of your utilities company.


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