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4 Technical Guideline When Migrating from PSTN to VoIP

May 6th 2015 at 6:22 AM

Migration to VoIP seems to be an increasing trend among companies. While this process requires extensive planning and depends on the size of the firm, there are some technical guidelines which any business, migrating from PBX to VoIP can follow to ensure smooth transition with zero or in the least, reduced downtime.

Make sure the current PBX is compatible with SIP termination

If the old PBX line is SIP compatible, it helps in providing the manufacturing details like model number to the telco operator. This way the operator can double check whether it is compatible or not. In the event that it isn’t, the business migrating to VoIP will have to replace PBX with VoIP PBX or at least install voice gateway to link SIP provider with PBX.

Prepare a Comprehensive List of Numbers to be Migrated

During the move the business will need to transfer the numbers to SIP provider. This process, AKA local number portability, is important because all contacts, rather, all communication is tied with existing numbers.

Test Driving the Migration

It is imperative for a firm to test out a single line so the issues in the migration can be ironed out. A firm can get to know about the line quality and the efficiency of provider’s service delivery. If the test drive turns out successful, managers can confidently proceed with the rest of the lines.

Installing IP PBX Parallel to Current Communication Infrastructure

It looks hard to implement because it might require twice the effort and cost to install and manage two systems together but this will enable users to adapt and evolve better. The migrating organization will be able to monitor and clear up the bottlenecks like latency issues.

With the above four practices, firms can unveil some of the most crucial insights before making a full scale shift to VoIP. These insights will help make the transition smoother, though not necessarily faster.

If you have more questions about SIP, SIP trunking or VoIP, do not hesitate to contact VoIPInvite today.

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