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Criss Gail | freestylecomms

Perfect Business Telephone System Suppliers To Organization

Oct 9th 2015 at 6:17 AM

Business telephone systems play a pivotal role in maintaining the communication of the company with the key stakeholders like vendors, service providers, customers, employees. The telephone systems have evolved over the decades from an isolated mechanical telephone to private branch exchange (PBX) to Voice over Internet Protocol (VoIP) technology, a mix of both network and technology advancements. The identification of the optimal telephone solution depends on the size of the business, set of business activities, scale of voice communication involved in the business activities and the quality of the media required.

Today, there are many high-quality Telephone System Suppliers Chelmsford available with reliable products and solutions. Though they offer standard technology solutions, their expertise in identifying the right solution and customizing it, the after sales service provided make a key difference. One of major telephone solutions being employed today is PBX which is being implemented by major service providers. Mobile PBX technology is taking over the industry where fixed lines are replaced by mobile phones or working in conjunction with fixed lines.

Ideal solution for the business

This requires a telephone system with a convergence of voice and data communications. The major features expected from such telephone systems are - convenience, productivity and control features that can enhance the efficiency of the business operations. Any additional cost savings from the new system shall be highly appreciated by the business.

The PBX systems were once only used by big organization due to the investment involved. But, small consumer grade systems have been launched in 1990s. The current options available for SMEs are the popular products from Nortel which are famous for their exceptional reliability, efficiency and flexibility. A host of companies are available to supply Telephone System In Essex who are known for their expertise and after sales support, which are the key differentiators of these companies from their competitors.

Key features of the telephone systems

Today’s telephone system Essex systems have a host of features keeping in mind the evolving business requirements. Some of the prominent features available in todays telephone system suppliers Chelmsford are –

1) Voice messaging – to answer calls round the clock with customized messages and route the calls to the right persons and mailboxes.

2) Unified Messaging: to converge fax, email and voice messages to the person’s laptop or email application. This is a huge benefit for people who receive a lot of calls.

3) Security: to provide encryption, firewall, authentication to the communication network thus providing safe connectivity to the business from external networks.

4) Call distribution: to distribute the incoming calls to designated executives. The calls can be assigned matching the skills of the executives to provide best customer experience.

Today’s business dependence on technology to gain superior advantages on competition, gain business with less investment, increase the efficiency of the employees has been possible with the intervention of technology in multiple aspects to automate the daily chores, ease the complex tasks and create efficient solutions.

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