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Why you should call customer care for travel-related queries?

Jun 4th 2015 at 2:00 AM

In the age of Internet, people still use voice (phone) over e-mail and other methods for customer support. Service expectations of customers have increased so much that it has become difficult to please them. From inquiries related to travel bookings to desktop not working properly, people face whole a lot of problems every day. That’s why they prefer to contact customer care centre to resolve their problem quickly and easily.

In the age of doing everything online, can working with an online travel agent really save you money? The answer is yes but you need to be smarter when it comes to spending your hard earned money on travel bookings. You can call hotel customer care to know about any special events during your vacation time. By this way you can tap into a free service. You can also ask for group or best deals to save a lot of money on hotel accommodation. The best part of calling hotel customer care is to ask for freebies that you can avail of and request things in advance to get reward points.

You can make your arrangements using online travel agents. Apart from the benefits of convenience of the whole thing, you get what you want at one place. However, it is advisable to call customer care centre to check the authenticity of certain information related to your hotel and travel bookings present on hotel websites or OTAs.

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