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Working with others on their businesses, building my web business, making money online, Success

I am also a Massage therapy and musician.
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Jesse Clayton | VTMadePro

Voice Chat Programs Are Essential Parts Of Business Today

Aug 29th 2010 at 9:48 AM

As the old saying goes “A picture is worth a thousand words.” 

Maybe it’s just me, but when it comes to relaying information for business purposes, I tend to find that words have a better effect usually than photographs or drawings.

Or interpretative dance. Interpretive dance is NOT good a good vehicle in business meetings.

The internet has increased the amount of communication that we need to process drastically. Now we ingest information in it’s various forms such as email, messaging, texting,  faxes, phone calls, voice mails, and tweets, not to mention keeping up on blogging, what we read in trade journals, books and magazines, and any information given to us through the more traditional snail mail, and we do it in quantities unheard of even 2 decades ago.

Information moves faster now than it has ever moved.  Integral to any business is how effective it can obtain  and assimilate information into it’s operations. This is true whether it has to do with relaying market prices, negotiating the terms of a new deal, or responding to the complaints, questions or needs of a customer. The relay of information is vital to success.

Email has played an immensely important role in helping to streamline communication. It is a great way - probably the best way - to establish first contact with.

Communication through email does have it’s limits. While quick and concise when it comes to relaying factual information, it is impersonal. Therefore, after establishing a relationship with a  prospective client, lead or JV partner, maintaining and growing rapport is essential. Considering that meeting in person is not always possible, especially for internet professionals, the best way to further the affinity between you and others is to communicate voice to voice.

While the telephone is the traditional option, phone-over-the-internet protocols such as Skype or the newer Google Voice are superb options, especially when attempting to orchestrate business negotiations in computer related industries such as internet marketing. Not only do they allow you to talk with people who have the same program installed, but they allow you to talk with others via the phone, allow video calls, and to varying extents allow conference calls.

There a number of benefits to using voice communications software that make it ideal for solidifying the link between you and others. First and foremost is the fact that it just feels more personal.  Taking the time to connect personally makes a difference. There is also the point of making one-on-one contact. Showing this kind of effort typically gets one bonus points.

Talking also allows you to hear the inflections in another person’s voice, something obviously missing from emailing, texting, and instant messaging. You can, therefore, judge a little better how to respond - whether to take more time on a topic or to move ahead because there seems to be consensus.

This method of communication also cuts down on time delays. Not only waiting for a response, such as with email, but with overlapping statements. How many times have you had an idea while someone else is typing an instant message? Problems like this are easier to solve when communicating with voice.

While many people confine their contacts to email, making the effort by speaking with others over a phone-over-the-internet service can be a wise move to enhance your business relationships. 

Add value to your business by investing in a more personal business relationship with those you network with, and feel free to comment:  How has your internet telephony service aided your business?

3 comments
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Aug 29th 2010 at 12:52 PM by VTMadePro
I am glad that you both have found the article to be worthwhile! Finding a good balance between the different modes of communication can definitely help to streamline our businesses, and that was the reason for this article, obviously. People should not be afraid to use all of the tools at their disposal to network!
   
Aug 29th 2010 at 10:19 AM by yhbecpublisher
Thank you for a thought provoking article Jesse!

I use email marketing to distribute longer training series to more people as well as broadcast weekly updates about my programs, then use a variety of chat services like yahoo and skype to help with issues that my subscribers and members have.

I started to use VOIP on skype to talk to someone in America cheaply on a daily basis as we were working on a project together and I am in Australia.

I began attending online conferences and saw the potential for reaching more students quickly if I integrated them into my business.

I am still looking for a service that is suitable for the way I teach and that I can trust to be there when it is needed.
   
Aug 29th 2010 at 10:03 AM by nancyradlinger
I have to agree with you on this one as I know I basically live on skype now and it's so nice as I can help someone NOW when they need it - I can share their screen with them and most of the time fix an issue they have within minutes - love it - email is becoming the net's snail mail lol Nancy Skype: nancyradlinger
   

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