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TVI Express - Beware of Spam and Phishing Emails

Feb 25th 2011 at 12:17 PM

Just an other blog post...

Dear TVIites,

Through the medium of this announcement we would like to share with you some facts about the recent type of SPAM mails which some members have complained of. This will enable you to be vigilant and beware of being a prey.

Some members have indicated that they have received mails from TVI Express asking for passwords & threatening of account expiration. This is a common category of SPAM and is called as - e-mail Spoofing. Email Spoofing may occur in different forms, but all have a similar result: a user receives email that appears to have originated from one source when it actually was sent from another source. Email spoofing is often an attempt to trick the user into releasing sensitive information (such as passwords).

Examples of spoofed email that could affect the security of your accounts include:
  • E-mail claiming to be from TVI Express requesting you to change the passwords to a specified string and threatening to suspend your account if you do not do this.
  • E-mail claiming to be from a person in authority requesting you to send them a copy of a password file or other sensitive information.
Both of the above are the traditional examples of e-mail spoofing and should be rejected on the first glance. Apart from the above, given below are a few more standards followed by us which if deviated from, indicate forging or a SPAM,
  • Mails sent by us will never include any links or file attachments.
  • We will never ask you to share your login password/ transaction password with us.
  • In no form will our mails ask you to furnish a Voucher Code.
  • As all our members enjoy a lifetime membership with us you will never receive any mails from us pertaining to account expiration and any conditions pertaining to the same.
  • All mails sent by us will be sent from tviexpress.com and in-case of spoofed emails, which appear to be sent from a tviexpress mail address, please consider the points above and if you feel anything is fishy, immediately report the matter to us.
Hope the above will help you safeguard from SPAMS, if followed with precision. If you receive any such spoofed emails, report it to us immediately.


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Thomas Jungblut


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