Quality control is a set of actions carried out to determine the effectiveness of a performed service or manufactured product. A defined set of guidelines is followed to ensure a service or product matches the desired level of quality to meet the needs of the customer or client. The process of quality control relies on a team of workers thoroughly testing and examining the function, usability, safety and dependability of a certain service or product.
Quality control is a process within an organization designed to ensure a set level of quality for the products or services offered by a company. This control includes the actions necessary to verify and control the quality output of products and services. The overall goal includes meeting the customer's requirements, product satisfaction, fiscally sound, and dependable output. Most companies provide a service or a product. The control is important to determine that the output being provided is of overall top quality. Quality is important to companies for liability purposes, name recognition or branding, and maintaining a position against the competition in the marketplace.
It is common for a company to send out products that have defects or problems or provide poor service to customers. A good strategy and using techniques can help ensure the elimination of issues that give the company a bad name. This is because quality control monitors the overall quality by comparing the product or service with the requirements. Making sure the products or services meet or exceed the requirements set forth allows a business to be more successful and improve the organization.
Quality control services not only consists of products but how well an organization works as a whole together within the organization and in the marketplace. A strategy to manage and improve the quality within an organization can help a company become and remain a success. Quality is an ongoing effort that must be consistent and improving every day. Every organization or business can benefit by using quality control for their products or services, within the internal organization, and interacting in the marketplace.