Paul Hines | paulhines

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Jan 20th 2013 at 6:44 AM

Web Site Related Questions:

Q: Where is the login page to my back office?

A: There is a link at the bottom right of the site called "Associate Login".

Q: Why do I need to put in my SSN to register?

A: In order to be able to receive compensation, it is required by law that your SSN or a Tax ID be collected for tax purposes. If it weren't you would never be legally allowed to be paid.

Q: What is my ID when I'm asked to login?

A: That is your username or the 6-digit ID# the company gives you.

Q: I signed up as a member for $6.95/month. But I want to take part in the matrix commissions. How can I upgrade to an Associate at $9.95?

A: Log in to your back office. On the left you will see a link called Place an Order/Upgrade. Look for the item called "$9.95 Associate" and purchase it.

Q: My sponsor's name or "Brought To You By Inspired Living" shows up instead of my name when I try to go to my replicated site. What do I do?

A: You need to clear your cookies for and/or refresh your cache by holding down SHIFT and reloading the page. You can also try a new browser.

Q: I signed up as an Associate but I have not received a welcome email.

A: If you are sure you entered the correct email address when you registered, then your server may be rejecting our emails, or possibly your email client is filtering them into your spam/junk folder.

Q: With the massive growth expected, is the plan in place to scale up the servers?

A: Yes

Q: When we try to send our link to someone on Facebook it always goes back to home.asp instead of our username in the URL. Any advice?

A: That is the way the links are programmed. They put tracking cookies onto that computer even though you don't see your affiliate username in the URL. You should see your name up in the box on the top left corner saying "Brought to you by (your name)". Sometimes it says "Brought to you by Inspired Living". The true test is to tell people to look for your name as the sponsor on the bottom of the Registration Page.

Q: How can I see how my team is doing?

A: Login into your back office and click on "Genealogy". You can drill down into your team by clicking on each person.

Reminder: Make sure to upload your photo in the back office. It makes it really nice when you go look at your team and see real people.

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