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★ I Live in the Beautiful North Woods of Wisconsin. Blessed Mother & Grandma that Loves life, Former Bar Manager turned full time Global Entrepreneur who is Passionate about Helping Average People Build Their Business.

★ I love to live, laugh and enjoy life...The greatest joy in my life is my family. I live in positive emotions and I love to surround myself with positive like minded people who have a burning desire to succeed.

★ Chery Schmidt Internet Grandma

★ I Strongly Believe By Helping Others To Achieve Their Success Will Directly Impact My Success!

★ Partnering with positive like minded entrepreneurs who have a burning desire to succeed.

★ Helping others discover a secret online system that will help them make enough money to travel the world, buy your favorite car, afford your dream home & finally retire and live the life they deserve!

★ Love What You Do & Do What You Love ★

http://WorkWithChery.com
Chery Schmidt | cheryschmidt

Are You Born With Customer Service Skills? Series #2

Mar 24th 2012 at 6:30 PM

All Interactions With Our Customers Is Customer Service

Anything you do….

It is your ability to provide customer service the way they want and expect it.

So Treat everyone with the respect and individuality, make them feel welcome and important.

Treat your customers right and they will come back, make it memorable, make them comfortable.

Some Idea’s:

Always greet them with a Smile, making yourself presentable/ well groomed, make eye contact when speaking with a customer. (This projects confidence) Have a Great Attitude, don’t be Grumpy. Be a Great listener and show interest in what they are saying, to be knowledgeable about what is going on with your business. Remember to always thank them for their time and invite them to take advantage of a special offer that you may have, (a free report, a webinar, you have to have an offer of some kind to draw their attention to. Leave them with a Great Impression!! Perhaps it is just your smile!

Make them remember you as their #1 choice to come to for answers and solutions to their problems.

Do not ever argue with your customer, listen to them, actually pay attention to what they are saying, talk nicely, probe and invite idea’s to get them talking.

There are Good, Bad and Excellent Service

 

Good Service- when the customer gets treatment that meets their expectations

Bad Service- when a customer gets treatment less than they expected

Excellent Service-when a customer gets more than they expected.

Let’s meet their expectations, understand their needs and wants, be a good listener, make them feel comfortable and important, lets exceed their expectations.

The best marketing is word of mouth. Be the yes person, give them what they want. If they complain, show them that you care, find out the cause of their frustration. Make sure they are in a better mood before you let them go.

Of course I also have this in video for on my blog you can view it here now->

http://www.cherysonlinegameplan.com/work-from-home/are-you-born-with-customer-service-skills-series-2/?t=cc02imfaceplate

I have been in the Customer Service Industry My Whole Life, and I would Love to work with you personally. Since I started working from home I have been using all of these skills that I have been teaching and it has helped to attract wonderful people into my life everyday. I am committed to helping as many people as I can to achieve their amazing potential inside of them.  If you would like to learn how I love what I do & do what I love I would love to share my secrets with you.

When you Click the link to watch the video you can just go and sign in to get all the information and I will see you there, I am looking forward to a long wonderful friend ship.

Chery Schmidt

Internet Marketing Coach

Home Business Mentor

 

 

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