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Why is India a Better Offshore Destination?

Dec 10th 2013 at 1:11 AM

Lately, outsourcing medical billing has become a common practice in the US healthcare domain. To streamline the medical billing activities of a customer, US medical billing companies partner with offshore medical billing companies located in various countries, including India. Though there exists a variety of offshore medical billing companies in several countries around the world, India has always been the most sought after outsourcing destination for US medical billing companies. The following factors will substantiate why India is considered as a better offshore destination in the world:

Optimal Time Difference: Geographically, India and the US are placed at an optimal distance from each other with a 9 to 13-hour time difference. It is this favorable time difference that helps in the smooth flow of work between the two countries. As the US medical billing companies are closed during the US nighttime, offshore medical billing companies in India complete all healthcare outsourcing services precisely, during the daytime in India. When the staff at the US medical billing companies arrive for work the next morning, most of the work is completed and can be processed further. This results in faster submission of claims and cash flow to the Providers. Sometimes, the work gets completed ahead of the scheduled TAT, which makes India a favorite offshore destination for US medical billing companies.

No Language Barrier: English is the most important language and preferred medium of learning in India’s education system. Unlike other countries, that have very less English-speaking population, India has a vast populace which speaks and writes English fluently. It is another major advantage that makes India a better offshore medical billing destination. As there is no language barrier, US medical billing staff find it easy to communicate their medical billing requirements to the staff working in offshore medical billing companies in India. With easy two-way communication, problems are escalated on time and resolved, enhancing the productivity.

Cost Efficient and High-quality Output: It is estimated that US medical billing companies save up to 60% of their revenue by outsourcing to medical billing companies in India. It means that there is no need for US medical billing companies to invest on high-end healthcare software and systems. Also, they can save huge revenue on staff training and automation. Even though offshore medical billing companies from other countries could provide slightly better cost savings, there is no guarantee that they will render quality work. However, most Indian medical billing companies follow extreme quality control processes to ensure maximum accuracy in the work delivered. Thus, India is considered the most cost-efficient and quality offshore medical billing destination in the world.

For more than a decade now, e-Care India has been a favorite offshore medical billing company for many US medical billing companies. ISO 27001:2005 and 9001:2008 certified and HIPAA compliant, this medical billing company in India has acquired a respectable place in the US healthcare domain.

About e-Care India:

e-Care India is one of the renowned medical billing companies in India that promises the above mentioned benefits with total customer satisfaction. With 13 years of experience in the industry, e-Care’s 3 offshore medical billing delivery centers have been providing end-to-end healthcare outsourcing services seamlessly to its clients. To know more about e-Care and its services, log on to www.ecareindia.com.

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