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How soon can you save in Offshore Medical Billing?

Dec 25th 2013 at 10:48 PM

Due to the recent changes in the US healthcare domain, the onus of providing medical billing services with consistent quality has increased for the US based medical billing companies. The offshore medical billing model has become a ‘hard to avoid’ option in recent times. Evidently, many outsourcing medical billing companies in the US consider it a better option than to expand their team of employees. However, they have to wait for sometime before the workflow kicks off and follows a steady pace. Most US medical billing companies expect savings immediately after outsourcing to an offshore medical billing company which is not realistic. Let’s analyze how soon outsourcing medical billing companies can save in offshore medical billing:

Learning Curve: The initial transition is the most crucial stage as a considerable amount of time and effort will be consumed for both the outsourcing and the offshore medical billing companies. This stage emphasizes the learning curve for the teams of the offshore medical billing company. The team gains knowledge of the work and TAT requirements of the outsourcing companies. Patience is indispensable during this time as the normal workflow might slowdown a little.

Productivity Factor: During the learning phase, offshore medical billing companies cannot contribute 100% productivity as the teams are still getting acquainted to the work assigned. The productivity of the US outsourcing medical billing companies might also get affected as the staff devote time in explaining their requirements to the offshore team. Therefore, it is highly essential that they understand this fact and wait patiently to reap great benefits in the near future.

Adapting to Work Change: Once a part of the medical billing and collections is outsourced to offshore medical billing companies, the in-house billing team is assigned with some other work. Mostly, the work involves administering and providing front-end support to the offshore team. This change in job nature will consume a considerable amount of the in-house billing team’s time until the employees adapt to their new roles. Here again there is chance of the normal workflow getting affected. The Kick Start: Once the billing team of the offshore medical billing companies gets a hang of the work, then they will render better medical billing solutions with 100% productivity. Also, the accuracy level increases reducing claim denials. Gradually, outsourcing medical billing companies will start earning huge savings which will continue to progress as time passes. However, to enjoy these benefits, they have to assist and ‘hand-hold’ the offshore team and help in sorting out issues that may happen in the initial stages of offshore medical billing. If you are looking for a highly-experienced offshore vendor that requires minimal ‘hand-holding’ during the initial phase, then look no further than eCare.

About e-Care India:

e-Care India is one of the renowned medical billing companies in India that promises the above mentioned benefits with total customer satisfaction. With 13 years of experience in the industry, e-Care’s 3 offshore medical billing delivery centers have been providing end-to-end healthcare outsourcing services seamlessly to its clients. To know more about e-Care and its services, log on to www.ecareindia.com.

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