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What is Restaurant POS

Dec 1st 2019 at 11:12 PM

Traditionally, the restaurant POS system is where a customer makes a payment in exchange for goods or services. Payment terminals, touch screens, and a variety of other POS hardware and POS software options are used to enable the transaction.

Today, however, the restaurant point of sale system is often referred to as the restaurant point of service, given that restaurant POS is no longer just about processing sales. Modern restaurant POS systems provide a platform that sits at the heart of any food and beverage operation, large or small, helping to enhance the customer experience and streamline business operations.

Every restaurant POS solution allows food and beverage operators to use cash management and integration with payment service providers to process orders and maintain financial control of their business. But as margins get tighter in the food and beverage industry, successful operators need a restaurant POS to do much more. Today’s integrated point of sale will also offer:

POS hardware

Mobility

Reporting and analytics

Inventory management

Deploying Cloud-Based Restaurant POS Systems

Until recently, restaurant POS systems were often managed on-premises. On-premises solutions require a significant upfront investment, including expensive servers to run the system, and they can also be costly to maintain on an ongoing basis. Resources are needed to manage the POS software updates, upgrades, and security patches that need to be scheduled and installed manually by onsite staff. Cloud-based, mobile-enabled restaurant POS platforms provide the modern solution for food and beverage operators to manage their technology. Food and beverage operators who have adopted a cloud-based restaurant POS system have enjoyed benefits such as:

Faster innovation. With cloud-based restaurant POS, you can bring new properties online more quickly. Each new release brings new capabilities to help you deliver great customer experiences, improve operating efficiency, and increase employee productivity.

Lower IT complexity and costs. Cloud-based point of sale enables you to lower upfront capital expenditure on software and hardware. In addition, updates, upgrades, and patches are done automatically, reducing IT costs and complexity.

Create exceptional guest experiences. With cloud-based POS, you can implement innovative engagement, reward, and recognition strategies, and provide customer experiences that build brand loyalty.

Increased security. Cloud POS from an organization like Oracle gives you the benefit of millions of dollars of investment in data security hardware and software, which helps protect your guests and your business from hackers.

Restaurant POS systems are used to:

Track sales

Keep records of cash flow

Manage staff

Measure inventory consumption

Simplify bookkeeping

Organize floorplans

And more

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