Marshall Realty LLC
Real Estate Company (16 years experience)
Although Marshall Realty LLC was established 16 years ago, it is not accredited with the Better Business Bureau (BBB). But it doesn’t mean that this real estate company does not have the credentials for accreditation.
It is just the wishes of the company not to seek accreditation with the BBB. But so far as its legitimacy is concerned, it is more valid and genuine than any other real estate company in the country.
In fact, it is one of the leading real estate firms in Reno, Nevada that has hundreds of satisfied customers under its wings. It utilizes the latest innovation in technology and communication and its record of selling a house every 19 hours is very hard to break.
If a real estate company is not operating legally within its jurisdiction, it could not have this kind reputation that earns absolute confidence from its customers. A Wall Street Journal report mentioned that Marshall Realty was ranked as one of the top Realtors out of 1.9M in 2013.
Going back to BBB, it is a fact that businesses are under no obligation to seek BBB accreditation, and some businesses, such as Marshall and others, are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must examine if the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints.
In that regard, Marshall is fully committed to the best interests of their customers. This is part of their company mission: to give the best real estate service to their customers. It is proven by the many accolades received by this company from its hundreds of customers.
In fact, when the BBB rating points are considered, the rating of Marshall was raised because of the following factors:
• its length of time in the industry which is more than a decade
• its immediate and positive response to 2 complaints lodged against the company
• its quick resolution of the complaints filed against it.
Even then, it is impossible for a company to please every customer, just as it is impossible for a popular celebrity to please everyone that idolizes him or her. There will always be the sour grapes who are only focused on what they want and not what others need.
And this is what makes Marshall different from other businesses, not only in the real estate industry. It focuses on the needs of its customers knowing that their complete satisfaction spells their ultimate success. This is the reason why hundreds of buyers and sellers of homes are lining up at their door.
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