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KOMATSU: Another Big player in the Production of Road Construction Machinery
After the biggest era of Caterpillar dominance in the field of road construction machinery and other high tech industrial equipments, Komatsu came into the field and changed the horizons rapidly as the dominance of the former started to diminish with the immense coverage and expansion of the business of Komatsu. The reason behind this outcome is mostly connected with the innovative products and an outstanding product line delivered by Komatsu not to forget the standards set by them in delivering the product with minimum hassles and even minimum lapse of delivery time.
Why the former lost its dominant share of the market not to mention that the Caterpillar is still the leading power but they have failed to maintain the expected ratio of sales volume which they used to be in the past times. People seem to have established a perception that the former has failed to provide an immaculate customer service support and the time took to deliver the products was way too much, as they had to deploy those products immediately as possible and exactly the very point was exploited and used against them and thus they lost their precious dominance.
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