Amber King | ambrking
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3 years ago

Guidelines for Hiring an Appointment Setter

Dec 1st 2011 at 9:19 PM

In recent years, appointment setting for sales persons has been a specialized market for vendors of all business sizes. The service has since become popular because most companies aim for their sales people to sell to qualified prospects—and not looking for prospects. Nonetheless, employing a professional appointment setter could also aid in growing business develop their sales productivity.

  • Carefully monitor the appointments you get. The results must in fact be better since appointment setters must qualify prospects very methodically prior to appointment setting.
  • Look for an appointment setter with ample experience in your sector. This could help minimizing the learning curve and lessen the expense of idle appointments. As experience is not attained overnight, you can improve your opportunities for success by maintaining a vendor which knows your industry and can start off with selling confidently even from day one.
  • Negotiate your payment scheme. Most telemarketing companies charge for a flat fee for each appointment. But other vendors charge a monthly retainer and can guarantee a certain quantity of appointments in return.
  • Take the appointment setting task in-house. Even though appointment setting service providers publicize their skills and competencies, their duties, such as sales itself—could be trained and learned. Maintain your net cost per appointment just low by employing and training a part time or full time appointment setter. A part time post can eventually develop into a full time post as time goes by. If you take it in-house, establish clear quarterly and monthly objectives and provide rewards for excellent and exceptional performance with some incentive-based payment.
  • Another tip for hiring appointment setters: Verify references prior to keeping a third party service provider. Like almost all appointment setting vendors, they actually have a tendency to exaggerate their skills, experiences and achievements.

Before choosing a company to team up with, bear in mind these questions. This will help you choose the best contact center.

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