Kristine Graf | grafkristine

Customertimes and the Salesforce Platform

Sep 17th 2015 at 4:54 PM

In the Salesforce platform, there are already quite a number of related businesses and services.


Salesforce Implementation Services

There are companies who rely on  outsourced services, as these kinds of services can be delegated.


For instance, Customertimes is a company that is tasked to implement Salesforce services. Global companies rely on Customertimes to customize Salesforce as a reliable partner, with deep knowledge of course and experience in the enterprise scale cloud computing implementation.


With Customertimes, is configured to meet different business needs as defined during the business process review. This process of configuring includes optimizing the whole user interface, setting up different security parameters to be used in order to enable workflow automation.


Catering to Business Needs


With Customertimes, one will be able to engage with cross-functional business groups, such as Marketing, Sales, Support and many more. This is to be able to define all key business requirements. Aside from this, to be able to determine overall project success factors, and detail any additional system integration or development work needed. It also gives the possibility to make more convenient the discussion of the business workflow and reporting requirements per group.

Also, customers are able to configure requirements depending on their needs, and thus including optimizing the user interface for convenience and ease of access. There are also security parameters such as role hierarchy and a sharing model. Workflow automation is enabled as well as the creation of reports and dashboards.


Data can also be analyzed, cleaned, extracted, exported, transported, imported and applied with the help of Customertimes. In analyzing data, it should be determined where and how your data should be loaded into the Salesforce platform. Data cleansing also includes validating  and seeking its relevance.


Aside from the aforementioned, Customertimes also provides end user with administrative training. They create client user manuals for quick reference guides and supply videos as well.


Support for the customers who get the implementing services of Customertimes is also readily available. There is a combined proactive and reactive support service given. The proactive service includes day to day administration and support. While reactive service includes requests and ongoing case resolution. Customers are also provided with direct access to an experienced and certified multi-functional support team composed of administrators, developers, trainers, and etcetera. Being related to Customertimes reduces support staff spending and the risks associated with turnover, vacation time, and training. In addition, the implementation service allows efficient planning and rollout of new Salesforce platform services and features that may be of help to the different processes.


Customertimes establishes a mutually beneficial partnership to be able to deliver the best solutions for the customers and clients. By partnering with Customertimes, your company will gain exclusive access to different resources that will help in your revenue improvement.


Read and know more about Customertimes and Salesforce implementation services by visiting The site contains answers to the questions you may have in mind. Browse to know more about Customertimes.


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