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Best Features and Specifications of Virtual PBX

Nov 9th 2015 at 10:07 PM

Virtual PBX is also known as virtual phone system. They are fully automatic call answering and routing communication system used in small and large businesses worldwide. It is provided through advanced VoIP technology, which is maintained by a communication service provider. While it works with existing phones and existing lines for most of the businesses, it uses an internet connection to keep the telecommunications line connected. These services are provided on flexible and scalable server infrastructure. Therefore, the organization receives a number of phone lines which are managed as private phone system. As these phone systems come with a lot of amazing features and benefits, you will be able to choose these plans regardless to the type of business you run in the domain.

Amazing Call Management Features:

Virtual PBX is a system distinguished by a number of call management features. This includes auto attendant, call forwarding, voice mail, automatic call distribution, fax to mail and more. All call features can be customized as per specific business requirements. The advanced auto attendant feature can efficiently route incoming calls to a particular department or person. All incoming calls are received with professional business greetings. These systems are connected through the internet, and hence the employees and executives can receive calls on any phone in any location. Forwarding phone calls to an offsite phone is also a great feature that ensures every call is answered in a timely manner. This advanced call routing increases customer satisfaction.

Great Control and Flexibility in Business Communication:

virtual PBX gives more control and flexibility to add or remove lines as needed. You can also add or remove users and adjust your settings. It is easy to setup, grow or relocate your office using this system. If customer calls after business hours, an after-hours message will play with the option for the customer to leave a voicemail.  Simply plug compatible handsets into the internet, and they will automatically link into your organization’s phone system. You can start making and receiving calls without the hassle of IT configuration. The unique combination of phone and computer provides many advanced benefits to the businesses. The main advantage is that the business need not maintain salaried staff to keep the PBX system. Instead of calling features, virtual service can be used to send and receive messages. It is a hosted business phone system, which delivers the features and capabilities of an office telephone system without requiring on-premise PBX equipments.

 

Author Bio:-

This article is written by Jenniffer Tyson. She has got into writing professionally and uploads regular informative articles. You can refer to the articles and the information put down by her and clear your doubts on VoIP hosted PBX. You may also visit best communication system blog on Bravesites.

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