Tierney Distribution in Lanzarote have a vacancy for an office administration clerk at their local depot.

This company are seeking someone to work 20 hours per week including Monday, Wednesday, Thursday and Friday afternoons from 13:00 – 18:00. It’s essential that the administrator can speak fluent English and Spanish, there is a possibility of increasing the hours after an initial period for the right candidate.

The role includes answering incoming calls, telesales, problem solving, organising the orders and customer service. Full training will be given on the ICG programme used within the organisation. Other aspects will be offered according to competency such as credit accounts and sourcing new clients.

Please contact the office by telephone on 928 813 527 or email your CV to tierneyspecials@yahoo.co.uk to be considered for the position.

One of the best things about a great holiday is the happy memories it leaves you. We have been lucky enough to have some great holidays but when I look back at holidays we spent in Lanzarote, before we came here to live, it’s surprising what sparks the memory.

We stayed once in a villa in Puerto del Carmen and walked every night down to the Avenida de las Playas. We also walked home again and this time it was uphill as our villa was behind what is now the Biosfera shopping centre. Every morning we would get out of bed and wince at the painful calf muscles we’d all developed from our ‘hill-climbing’! My father in law nicknamed it the ‘Lanzarote shuffle’ and the name has stuck.

We also remember visiting the little bar on the beach in Puerto del Carmen next to Las Fariones complex. I still don’t know its name but we made a special name for it. We ordered ‘dos cervezas grandes’ and drank them on the shady terrace. When the waiter came to the table, he said’ ‘Dos más?’ and so we had two more. We were pleased that we’d understood a new Spanish phrase so when they’d finished, we ordered ‘dos más’!! Neither of us is a big drinker and we certainly felt the effects of the beer and almost had to crawl back to our villa. From that day we always refer to the ‘Dos Más Bar!’

Before we moved out here I often treated myself to new perfume in Duty Free in the UK so I would have a new scent that I wore every day on holiday. This meant that the smell would be associated with that holiday and spark lots of memories. So the smell of Rive Gauche always reminds me of Corfu and Cyprus is always CK One. Smells can be so evocative. Can you remember the smell of your primary school? Mine always smelt of school dinners and polish! In fact, the great French writer Proust wrote his most famous work because a Madeleine biscuit dipped in tea brought back all his memories of childhood.

As ex-smokers, we often get a blast of some else’s cigarette and it can be known to set off a craving. I love the smell of Disque Bleu and it always reminds me of France.

So whatever your happy memories of Lanzarote, I hope that you can relive them regularly. For those of us lucky enough to live here, this beautiful island will keep giving us new memories every day.

Related Information:

Holidays in Lanzarote

Biosfera Shopping Centre

The castle San José in Arrecife will be serving pinchos and tapas as part of the V Jornadas Gastronómicas de Lanzarote.

Five of Lanzarote’s hotel chefs will be preparing the dishes during the restaurant at the Museum of International Contemporary Art situated at Puerto Naos in Arrecife. The chef’s participating in this event include:

Laurent Countancier - Hotel Hesperia (Puerto Calero)

Paul Rodbourn - Villa Vik Hoteles (Playa del Cable, Arrecife)

Aridani Espada - Hotel Finca de las Salinas (Yaiza)

Fernando Núñez,- Restaurante La Graciosa - Gran Meliá Salinas (Costa Teguise)

Carlos Pérez – Hotel Princesa Yaiza (Playa Blanca)

These chefs will be using the occasion to showcase their work as often they are ensconced away in the kitchens at the hotel and not facing the public. Each chef will prepare two tapas dishes to produce a menu of ten, all made with local produce offering a mixture of savoury and sweet tapas along with a selection of wines.

The restaurant at the castle is open for lunch and dinner, it can be accessed directly or via the museum and has spectacular views over the harbour.

Related Information:

Castillo San José

Hotels in Lanzarote

Montaña Blanca are currently celebrating the Fiestas de María Auxiliadora which started on the 17th of May.

This Thursday 24th May, two processions will be held through the village, the first is at 6am with the Diana Floreada which finishes with chocolate and churros for all the participants. The second procession is at 6.30pm with mass before the Mª Auxiliadora is carried through the streets accompanied by the municipal band.

On Saturday there is a vertical race up to the summit of Montaña Blanca, entry is free and registration is at 9am, an hour before the start at 10am in the Plaza de Montaña Blanca. There are 4 categories, 7km Senderismo for walkers and then 7km Cuartillo, 14km Almud and 21km Fanega for trail runners.  The route is 7km, the longer distances do two or three laps of the circuit! The event finishes with paella for all the participants.

Related Information:
Fiestas in Lanzarote

Marlene from Top Catz Dance will be holding Polynesian dance classes in Lanzarote for the summer.

Polynesian dance provides a nice easy exercise just perfect for our hot summer months. Learn to do the Hula Hula, meet some new friends, have fun and enjoy something completely different.

The classes will be held in the Rafael Cedres school in Tias, next to the police station - the day depends upon the students. This dance exercise is suitable for all ages from kids to grandparents.

Contact Marlene now to reserve your place or for more information.

Telephone: 662 116 415 or 928 511 846

Email: info@topcatzdance.com

Website: www.topcatzdance.com

So, you’ve got a business here in Lanzarote.

How’s it going?

Are there opportunities passing you by?

For example, what are you doing for Ironman?

Right now, this very minute, there are around 1800 athletes on the island who will be taking part in Saturday’s event. Many of them are here with their families and friends. Add in coaches and spectators, and I’m sure you won’t be surprised to know that the total is well over 5,000.

Oh, and don’t forget how many of them come to Lanzarote 3 or 4 times a year to train.

Here’s an interesting demographic for you – the average income of triathletes is around €115,000 – it’s a sport that attracts successful, professional people.

There are some serious opportunities in all the facts above.

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What have you done to attract all these people to your business?

• Have you got special offers on for them?
• Have you brought in product to suit them?
• Are you communicating with them via social media?
• Did you set up adverts on the websites they read to let them know you’re ready and waiting for them?
• Does your business look “Ironman” friendly?

If not, there’s always next year.

I was asked recently where you could find a list of people who are fans of your Facebook page, simple you might think!

It takes a few clicks, you can see this from your profile or when logged in as your Facebook page.

1. Click the link "like this" which is shown under the number of fans.

2. You will be taken to your Insights section, look for the small "see likes" link on the right hand side where it says "People Who Like Your Page (Demographics and Location"

3. A list of people will be shown, if you click the arrow in the pop up box you can select a list of people, pages, admins or banned.

This is the same process if you want to make someone an admin on your Facebook page. If they are not listed, they need to like the page first.

Facebook is a wonderful place to build relationships with your clients and potential clients. And I see people with exceptional communities built up around their Facebook pages.

And no traffic at all on their websites.

Your website is your place of business. It’s where people can buy your product or service, where they can find out what you can do and what you can offer them.

Facebook can’t do any of those things. And they control exactly what goes on there – if they want to shut your account down tomorrow, there’s nothing you can do to stop them.

So one of your business objectives should always be to try to gently nudge your Facebook friends towards your business website. Don’t start spamming them with links to it, but keep quietly reminding them that’s where you do your business, and encourage them to join the community on your website by commenting or signing up to your email newsletter.

So what should you be doing?

1/ When you post new content to your website, write a Facebook update about it and attach a link – you can even do this automatically using a Facebook app called RSS Graffiti. But don’t use Facebook “notes” to import your feed, as those links keep people on Facebook and don’t send them to your site.

2/ Encourage your family and friends to share links to your content.

3/ Occasionally link up to older content on your site – especially if it’s timely or relates to current events.

Finally, remember what your business objectives are with Facebook – it’s a great place to have fun, but it’s also an amazing place to drive traffic to your website.

And some of those people will end up doing business with you.

Related:

1/ Eight things you shouldn’t be doing on Facebook

2/ How to convert your Facebook profile to a page

3/ Facebook spring clean

Once you set up a system or process for your business, it’s easy to forget about it and just leave it running.

I was put in mind of this the other day, as I wasted tons of time in Vodafone España’s asinine call centre “loop.” You have to go through several levels listening to a computer asking you questions while you press the relevant buttons, only to find you’ve been put through to the wrong department when you finally get to speak to a human! I now know their hold music in detail! While all this was going on, I wondered when was the last time any senior manager at Vodafone had actually tried using their system to see what it was like from a client viewpoint.

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Here are some tips for them, and for you:

• If you have contact forms on your website, fill one in and check what happens in terms of where you are sent after doing so, and what happens next
• Send yourself an email. What does it look like? What does it say in the “From” line? Does it match your corporate brand or style?
• Call your business and see how the phone is answered and how quickly. If you have an answer phone, check the message. Is it still current or right for your business?
• Have a look at your advertising – leaflets, business cards etc. Are they all conveying the same message?

Take some time to think about all the points of contact you have with a customer or potential customer, and make it part of your monthly routine to test them and make sure they are still good and still relevant.

You’ve done all the hard work.

You’ve spent a fortune advertising.

Your website is really well optimised to get search traffic.

You’ve invested time being helpful on social media to people.

And then the enquiry comes in from someone who wants to buy.

And it all goes horribly wrong.

Because the member of your team that answers the enquiry is unhappy, or bored, or hasn’t been trained properly.

Or maybe it’s you?

Either way, it needs addressing.

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