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How to Resolve QuickBooks Error OLSU 1022

May 17th 2019 at 3:27 PM

QuickBooks Error 1022Some of the QuickBooks users are posting queries regarding the banking error that they are facing while connecting their bank account in QuickBooks Desktop. The error message that appears while connecting the bank account displays “An Error occurred while updating the branding files! Please restart the Online Banking Setup Wizard to initiate the update process again.” This error comes under the OLSU banking errors in QuickBooks, and this particular error is OLSU 1022. Following this article, you will learn how to resolve QuickBooks Error OLSU 1022 so follow the complete article until the end.

Suggested Solution to Fix QuickBooks Error OLSU 1022

Solution 1: Update QuickBooks Desktop Program on your Windows Computer

  1. Access the QB Desktop software and select the option to update the software under the Help menu.
  2. Make sure to select all the additional features and maintenance release before updating.
  3. After the update restart your computer and try to connect your bank account once again.
  4. As a manual method, you can visit the QuickBooks Product Downloads page and download the QuickBooks version you are using.
  5. Install the application by following the instructions given on the screen.


Solution 2: Update your Financial Institution Directory to the latest Version


  1. Open the folder where QuickBooks installation files are saved.
  2. Locate FiDir.txt file and rename it as FiDir.txt.old.
  3. Now download the latest Financial Institution Directory and save the file as text on your desktop.
  4. Copy the file and paste it inside the QuickBooks installation folder.
  5. Open QuickBooks program once again and check if you are still getting error OLSU 1022 while connecting the bank.
  6. In case if you are still getting QuickBooks Desktop Error 1022 then follow the next troubleshooting step.


Solution 3: Repair QuickBooks Program


  1. Go to the Control Panel of your computer.
  2. Select Uninstall a Program and double-click QuickBooks.
  3. Select the option that will repair the application.
  4. After successfully repairing the application, restart your computer and try to connect the bank account in QuickBooks Desktop once again.


Hopefully, the steps mentioned in this article has helped you to resolve QuickBooks Error 1022 but in case if the application is giving a different error this time and displays QuickBooks Error OLSU 1024 then follow the troubleshooting instructions mentioned in our article on How to Fix QuickBooks Error OLSU 124. You can also call QuickBooks Technical Helpline Number (844)-888-4666 for immediate help and support.

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